Medtronic are currently recruiting for a Customer Services Supervisor- Spanish Speaking, in Watford.

You will be responsible for People, Processes, and Performance and will work directly with the local and regional Leadership Teams to ensure your team are engaged and have the tools, resources, and support they need, to provide a best-in-class Customer Experience.

Must Haves
• Leadership Experience in a Call/Service Centre
• Computer literacy in MS Office suite
• Experience implementing process improvement
• Demonstrated operations management, including shift and workflow design, demand-capacity modelling, productivity and process improvement, grade of service management
• Communicate and report upwards effectively, including preparation of budgets and change requests steaming from clear business needs
• Fluent in Spanish and/or Portuguese

For more information or to apply for this role, you can do so here.